DDA BILLING INFORMATION

FALL 2026 SEMESTER OPT-OUT DATES

 

For 8-week classes that start in August 2026:

Opt-out deadline is 11:59 PM on August 31, 2026.

 

For 12/16-week classes that start in August 2026:

Opt-out deadline is 11:59 PM on September 3, 2026.

For 12-week classes that start in September 2026:

Opt-out deadline is 11:59 PM on October 1, 2026.

 

For 8-week classes that start in October 2026:

Opt-out deadline is 11:59 PM on October 26, 2026.

 

BILLING FAQ

 

When do I get billed?

You will be billed after the opt-out deadline has passed, usually the second or third week of school. DDA charges are billed separately from tuition. You will receive a bill once those charges post.

 

What does opting out mean?

To opt-out means that you do not wish to receive your materials through the reduced cost DDA program. Your access is removed, and you will not be charged for the materials. Please be aware these materials are required by your instructor, so you will need to find your materials elsewhere! You are able to opt-in/out as many time as you like before the deadline.

How do I opt-out before the deadline?

In your class's Canvas menu, click on "VitalSource Course Materials" and then select "Want to opt-out?" You will receive a confirmation email once your opt-out has been successfully recorded.

 

 

What if I buy the access code directly from the publisher?

Black Hawk College has negotiated the best price for Direct Digital Access, so there should be no reason to purchase from the publisher. However, if you buy from the publisher’s website you still need to opt out of Direct Digital Access by the date. The BHC provided digital access material is separate from any purchased from the publisher.

 

If I accidentally opted out, can I opt back in before the deadline?

In your class's Canvas menu, click on "VitalSource Course Materials" and then select "Opt In." You will receive a confirmation email once your opt-in has been successfully recorded. Since you opted back into the materials, you will be charged for them.

 

 

I didn't opt-out or use my material. Can I get a refund?

If you do not opt-out by the deadline your student account will be charged and payment will be due to the Bursar’s office. No refunds will be granted, as all DDA charges are final unless otherwise noted. 

 

I dropped a class, can I get a refund for my DDA materials?

If you drop a 12-week or 16-week class within 10 DAYS of the first day of class, you will be eligible for a refund if you were charged. 

 

If you drop a 6-week or 8-week class within 7 DAYS of the first day of class, you will be eligible for a refund if you were charged. 

 

If you drop a 4-week or minimester course within 5 DAYS of the first day of class, you will be eligible for a refund if you were charged.

 

I opted-out out of my materials, but need to access them, and the deadline has already passed. Can I still get access?

If you want to opt-in AFTER the deadline has passed, you will need to contact us at [email protected]. We will need your name, student ID number, and the course and section of the class. Please note we are only able to opt you back in during business hours, and it may take up to 48 hours to see your materials again. If you opt back into your materials, a charge will be placed on your account!

 

I am retaking a course and it uses the same DDA I already paid for. Should I opt-out?

Double check on how long your access to the DDA lasts. All DDAs have different access! Some have one semester only while others have lifetime access. If you have access for more than a semester, you shouldn’t pay for the materials again, so make sure to manually opt-out.

 

Can I get a printed copy instead?

If it has been adopted by the instructor, a low-cost printed copy of your e-book may be available for purchase. These loose-leaf copies come from the publisher, and are only to supplement the DDA materials and are not meant to replace them. This book will be listed on the bookstore website as "Print Upgrade." If nothing is listed and you are interested in a print version, please check with your instructor.